As a guarantee of quality for our products, we provide 6 months free service for any damaged/ defective products.*
*Terms and Conditions
- The product damage is evaluated by our team, and if caused due to defect in manufacturing, we will fix it for you, free of cost.
- The shipping cost will have to be borne by the customer initially, but if the defect in the jewellery is evaluated to be a manufacturing defect, the cost of shipping will be refunded to you
- Please ensure the product is securely packed before sending to avoid any damages during transit. Damages during transit will be the liability of the customer.
- Please mail to us with detailed description and photos of the product and wait for our confirmation before shipping them to us
- We will be happy to fix any other damages to the product caused due to issues unrelated to fault in manufacturing at a nominal cost. In which case cost of up and down shipping will be borne by the customer
- The decision on the kind of damage/defect of the product after thorough evaluation made by Adona diamonds will be considered final
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